Partner Program FAQs

The easiest way to expand your lineup of software solutions.
PHASE 2 has developed a program to assist our partners in expanding the types of products and services they can offer their customers. By partnering with PHASE 2, partners immediately have access to the same technology and services we provide our clients directly.

How much does it cost to enroll?

There are no fees to enroll in the program.

 

Who can enroll in the partner program?

The PHASE 2 Partner Program is open to any technology company that is developing, deploying, marketing and selling solutions that are synergetic with the PHASE 2 suite of applications.

 

How do I enroll in the partner program?

Enrolling in the program is very easy. Scroll down to the bottom of this page. You will be asked to provide basic information about your company and to accept the membership agreement. You will receive a confirmation email sent to the email address you provided.

 

What about marketing?

The assigned Account Executive will routinely send training and marketing information. We will provide marketing materials that can be co-branded or private labeled as required.

 

Will I be required to sign any legal documents to enroll in the program?

Access to some of the program benefits require you to review and click to accept a corporate nondisclosure agreement. We recommend that you click to accept this agreement just after enrollment to save time later. You will only need to do this once.

 

What can I expect from PHASE 2?

PHASE 2 will assign a Channel Account Executive to your company. His/her primary responsibility is to ensure that you have all of the information required to effectively communicate, position, design, and support your customers.

Our partners are our most valued assets. You can expect to get premier support for any initiative that you may be pursuing. We will work closely with your team to ensure that you are trained and equipped with the very best we have to offer to assist in your sales and service delivery efforts. We assign our best technical resources to our partners.

 

What are Private Label (White Label) Services?

Private labeling (or white labeling as it is sometimes called) gives partners the ability to work with our developers to configure our products to appear to be yours - your corporate logos, CSS schemes and general look and feel. Your customers remain your customers - we are simply the wholesaler of the applications.

 

How do I manage my private labeled accounts?

You will receive access to a partner portal that will have the specific details for your accounts. Any adds or changes to your clients’ accounts can be made there or through our customer support number.

 

What kind of sales support do you offer?

Our PHASE 2 sales staff is happy to assist anywhere along the sales process. Included in this is free training material, white papers, web access to demo products, web conferencing support, and conference calls. All of the tools you need are provided to ensure that your team has everything required to be successful.

 

What kind of technical support do I get?

As a partner, you can expect direct access to our tier-2/3 support engineers and developers. The primary contact will be your Account Executive. They will find the appropriate resource to assist with your technical issues. We are very committed to ensuring that we are 100% responsive to our partners. We understand that your success is our success.